It is not just ‘About Us’, but more importantly ‘About You’

At Andromida Software Systems we constantly remind ourselves that it is not just ‘About Us’, but more importantly ‘About You’, our customer, because we are convinced that everything About Us falls into perspective if we place everything About You at the fore of our mindset.

Our frame of mind is therefore very customer centric and it is this attribute that reinforces our company’s core values. These values are timeless and they do not change.

We stand behind;

Total uncompromising customer satisfaction

We leave no stone unturned to ensure that our customers are completely satisfied with both our products and services. Repeat business emanates from satisfied customers.

Building strong relationships with our customers

The easier part is starting a relationship with a new customer. The more difficult part is sustaining that relationship. We are constantly aware of the fact that it can take years to build strong relationships with our customers that can easily be destroyed in one foolish minute.

Exceeding customer expectations

We are very happy when we meet customer expectations; we are elated when we exceed their expectations, because we would have consolidated further our bond with the customer.

Listening to our customers

We are aware that if our customers are telling us something, it must be important to them. Therefore we can empathize with them, and in so doing, we are well geared to give them the most appropriate response.

Being honest with our customers

We promise to deliver and we deliver what we promise.

Quality in everything we do

Whether it is the products we are offering, or the services we are providing, we do not compromise on the quality of either. It is the least our customers expect.

Simplicity in use of our products

‘If it isn’t simple to use, it simply will not be used’

This is our axiom and philosophy; it is our guiding principle when designing software applications. This is why we go to great lengths to ensure that our applications have not only a feel good and look good factor, but more importantly, that they have tremendous functionality, ultimately benefitting the users, whilst keeping in mind that our applications must always be simple to use.